Communication Science Group's team of experienced communication professionals audit, optimise and scientifically evaluate communication to customers, clients and staff to effectively change behaviour.
Some of our success stories
- We deliver improved customer service and retention, increased sales conversion and better staff motivation using easy to implement, low cost techniques.
- CSG have optimised call centre and live chat scripts, website and app UX, advertising and direct marketing copy/layout, environmental and store design, and product/pricing choice architecture.
- By working with leading behavioural scientists from universities such as Oxford, Cambridge and UCL, CSG employ the very latest academic knowledge in behavioural and marketing science.
- Don’t miss out – CSG are so confident of delivering provable results that we offer a FREE audit - and you only pay when we can prove it has worked.